The process was quick and easy. The app made providing documents convenient. Christina was always responsive to all of my questions.
I thought this close was going to take months with our initial situation, but they found a way to make it work in a little over 3 weeks! Absolute BALLERS.
Our loan application was somewhat complicated and came right at the same time as the whole COVID-19 pandemic. However, Tina stayed right on top of everything each step of the way, and even when it looked like things weren’t going to work out at this time, she made it happen.
Over the last two years I can't think of one complaint I've had regarding UHM. They have found ways to help me refinance twice first down to a 25 year and then to a 15 year.
My overall experience was amazing. Christina got everything done in less then 50 days and she was so easy to talk to and get a hold of. I can not express how grateful we were to have her as our loan officer. She went above and beyond and we are very thankful for her help.
My overall experience was great. Have no complaints and Christina did a fantastic job. I would recommend her to anyone buying a home!