Bill and his team went above and beyond to try and make the process quick and efficient. They shared best practices on how to avoid delays in getting approved, consistently communicated throughout the process via emails/phone calls, and were open to all questions. I would highly recommend them.
Bill worked to get us the best rate possible. His office was very friendly and efficient with getting us information for our loan. The process was very pleasant. Would recommend to others.
It was a pleasure to have the expectations so clearly defined. I found dealing with an Experience Professional who was able to define not only what I should expect, but what he expected of me to ensure a smooth transition into home ownership. The Communication was excellent.
Working with Union Home Mortgage was very easy. They communicated with us daily, they kept us up to date and made sure everything was done on time. We got to close on our house a week earlier than projected. Everyone was very friendly and willing to answer any questions we had.
[I had a] wonderful experience whenever I called for anything. I was promptly called backed and Bill worked with me for 2 years so that I could become a homeowner. I will be sending him business. Thanks to the whole Elyria office.
It was a great and painless experience
It was a pleasure to work with Union Home Mortgage and their team. I felt very comfortable in asking questions. I always got a response. I would definitely recommend them.
Was my first large home loan and they were good. There is a lot to do and information to give but they explained the steps well. They dotted their I's and crossed their T's which only increases your confidence in them. Was a good experience.
Union Home Mortgage thoroughly looked into the best options for my home loan and were able to get my monthly payments exactly where I wanted them. Every person in their office was extremely responsive to any question that I had and I never felt like I had to wait or like I was being ignored.
We were worried that we wouldn't be able to get it done in the time frame we had, but the team made a difficult situation so much more efficient and even more pleasant than we ever imagined.
The experience was great! Bill and Emily were very informative, and easy to work with. The mortgage process went super smooth and fast because they know how to do it right! Give Bill a call and tell him Linda sent you!
Very good experience! Simple e-signing of docs along the way too. Early in the process, both Bill and his son Kyle were quick to respond to requests and questions no matter what time of day! Never let me down or kept me waiting.
I had a wonderful experience with UHM. Everyone I worked with was very friendly and helpful, and they made the process very easy and less stressful!
Easy, helpful, knowledgeable, and took a lot of stress away.
Our overall experience was great! Bill and his team were wonderful and we appreciate all they did!
I was in this business for 28 years, and this experience went very smoothly and fast. A lot has changed, but I think for the good. Bill and Judy did a fantastic job and were very helpful.
It was fantastic. I had no idea how any of this process goes and was delighted to be surrounded with such professionals who knew exactly what to expect and when.
My family has used UHM for every home we have bought and also when we refinanced. We value the working relationship we have with Bill Dicapua and Emily. Bill Dicapua goes above and beyond and really cares for his clients' mortgage needs. Whenever we had a question, we got quick responses.
Very easy, encouraging, professional, fast, and efficient.
Buying a house is a big decision in a person's life and loan processes are a very key part and difficult for someone who's buying the house. You guys make that very easy and educational for me, only first loan and my refinance. Thank you.
Great experience, thank you for the help!
Excellent from start to finish.
Great experience from start to finish.
Very good experience and easy to work with.
It was a great experience. This was a great choice for us during this process. Everyone was super nice!
Emily and Bill were great!
Overall the refi went smoothly.
Great communication from everyone. Bill & Emily were spectacular to work with!!! The process was easy and smooth.
I would use UHM again.
Great experience. It's good to have a group that I feel confident and familiar with.
Excellent and we send all our customers to Bill D.
Great experience-friendly and efficient.
Great - Bill and Judy were awesome along the way thanks.
Bill DiCapua and his staff made this a wonderful experience and who would think going through the mortgage process in building a new home can be desirable. But Bill and his team did! Thank you!!!
It was excellent, your employees were working overtime and did high quality work to contribute so that we could buy our new house. Thank you very much.
Helped us all the way through the loan process.
Very happy with everything. Thank you.